# Credits & Billing | Scrappy Docs

> Understand how Scrappy credits work, how much each action costs, and how to purchase more. No subscription required — pay only for what you use.

Source: https://scrappy.gg/docs/guides/billing

Platform

# Credits and billing

Understand how credits work, what they cost, and how to purchase more.

## How credits work

Scrappy uses a credit-based system for operations. Every scraping job, email validation, cloud browser session and AI operation costs credits.

Welcome bonus

New accounts receive 100 free credits to get started.

## Credit costs

Operation

Cost

Scraping job

10 credits

Email validation

1 credit per email

Cloud browser session

5 credits to start, then 1 credit per minute

AI source discovery

5 credits

Markdown export

5 credits

AI chat

1 credit per 1,000 tokens (cached prompt tokens at a tenth)

Model comparison and response regeneration

1 credit per 1,000 tokens

Source refinement

5 credits

Location expansion

1 credit to parse, 5 credits per location

Competitive intel

5 credits (10 for deep analysis)

AI lead cleanup

1 credit per 20 leads

AI lead matching

1 credit per lead (3 for pro matching)

Deck analysis

5 credits

Campaign from brief

25 credits

AI chat is metered on actual usage, so a short question costs a fraction of a long research session. You need a small balance on hand to start a message; whatever the turn actually uses is charged when it finishes.

## Viewing your balance

Your current credit balance is displayed in the top navigation bar. Click on it to see:

-   Current balance
-   Available pricing tiers
-   Recent credit usage

## Purchasing credits

1.  Click on your credit balance in the navigation bar
2.  Select a pricing tier that fits your needs
3.  Complete checkout
4.  Credits are added instantly

## Insufficient credits

If you don't have enough credits for an operation:

-   The operation will be blocked
-   You'll see an "Insufficient credits" error
-   Purchase more credits to continue

## Credit refunds

If a job fails due to a system error, credits are automatically refunded. Credits are not refunded for:

-   User-cancelled jobs
-   Jobs that complete but find no leads
-   Invalid source configurations

## Bulk operations

For bulk email validation, credits are calculated based on the number of emails. If you don't have enough credits:

-   The operation validates as many emails as possible
-   Remaining emails are skipped
-   You're notified of the partial completion

## Need more credits?

For high-volume usage, contact us about custom pricing plans at [will.schulz@aw3.tech](mailto:will.schulz@aw3.tech).
